How To Make Payments To Dominica Service Providers
Utility Bills

If you have MoBanking it is possible to pay your utility bills online through National Bank of Dominica
  1. Go onto MoBanking web site at http://nbddominica.com
  2. Select  ,"make a payment". There you will find a list of registered merchants including Flow which is still referred too as"Lime"
  3. Enter "Flow" in nickname box
  4. Enter your Flow account number
  5. Enter account  number at NBD from which payment is to be made
  6. Click confirm.
  7. When payment is completed you are given a receipt number for future reference

You can also pay your utility bill with the MyDigicel app
If you do not already have the app, download ito your cell phone by clicking the following link:
Once you have the the MyDigicel App in your phone:
  1. Select “Bills & Activity,”
  2. then “Make Payment or Add Bill"
  3. Enter your account number and the amount you want to pay towards your invoice.
  4. Select your payment method and confirm the payment amount.
  5. Select "Confirm Payment" to finalize the payment.
 
Pay your bill at the local office if you do NOT have a computer or cell phone, as there will be fewer people.

FLOW, in Roseau, now has a box outside the building for cheques.It ts located on the side of the building by the security area
 
You can pay DOWASCO by any of the following:
  • DOWASCO pay locally to avoid the crowds.
  • Castle Bruce Credit Union
  • Central Credit Union
  • Grandbay Credit Union
  • Mahaut Credit Union
  • Marigot Credit Union
  • Calibishie Credit Union 
  • St Joseph Village council
  • South Eastern Credit Union
  • Vieille Case Credit Union
  • West Coast Credit Union
  • Woodfordhill Credit Union

To pay DOMLEC use any of the following means:
  • MOBanking, Bill Express, direct debit through First Caribbean and all the credit unions (listed above) except the one located in Roseau.

For Pay As You Go (PAUG) Contact DOMLEC at:
When using e-mail, provide the following:
  • name on the account,
  • the account # you wish to credit,
  • and the amount.

  • DOMLIC will then send you an e-mail with a link and password whereas you can then provide your credit or debit card info to them; always, save or write down the payment reference number provided at the end of the transaction.

Walkup – there is now a box for cheques with a slot in the door at the Domlec office in Roseau
  • attach your payment cheque to your bill and drop it in the box.
  • Or, hand the cheque with bill attached to the security guard who is outside of the building; he will ask you to watch as he puts it in the box. He is there to ensure people stay 6ft apart.

If you want to avoid queues altogether and or do not have a computer, you can set up a standing order.
  • As the utility bills may vary each month you will need to decide on the average amount you pay each month.

  1. Write to the Manager of the local Credit Union / bank where your account is held to set up a monthly standing order.

  2. Specify the utilities to be paid with the account number for each

  3. Specify the account number from which the payment is to be made